Cancellation and Refund
Effective Date: 5/10/2024
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This Cancellation and Refund Policy outlines the terms and conditions regarding the cancellation and refund of orders for both our e-commerce products and services.
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1. No Cancellation Policy
Once an order is placed, whether for an e-commerce product or one of our services, it cannot be canceled. By confirming your purchase, you agree to the terms and conditions of this policy. We strongly advise you to review all product or service details carefully before finalizing your order.
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2. No Refund Policy
We maintain a strict No Refund Policy for all e-commerce products and services. This applies in the following scenarios:
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E-commerce Products: All sales are final, and we do not offer refunds, exchanges, or returns on any products once the order is placed and payment is confirmed.
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Services: For any services rendered, including website development, graphic design, and e-commerce solutions, Any Services available on our website- No refunds will be provided after the order is confirmed and the project is initiated.
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We Can't adjust the amount from another project/service/product.
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3. Exceptions
The following exceptions may apply where refunds or cancellations might be considered:
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Damaged or Defective Products: If the product you receive is damaged or defective upon arrival, you must notify us within [insert number of days] days of delivery. We will assess the issue and, at our sole discretion, either replace the item or offer store credit.
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Non-Delivery of Services: In rare cases where services cannot be delivered due to factors beyond our control, we may issue a partial or full refund after a thorough assessment.
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4. How to Contact Us
If you have any questions about this policy or need to report an issue with a product or service, please contact our customer support team:
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Email: creative@two3byik.com
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Phone: 7700001404
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Mailing Address: Check Contact Us Section
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This policy is designed to ensure transparency and clarity for all our clients and customers. We appreciate your understanding and encourage you to reach out to us with any concerns before placing an order.